Managed Service Comparison
Our support team will perform a general server setup and configure Plesk Control Panel for you through the cloud server managed service.
Allow you to spend less time managing your infrastructure and do most of the necessary tasks for you.
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Basic Free (Included in Cloud Servers Plan) |
Pro HK$780/month |
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|---|---|---|
| Request Support |
Order Now |
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| General Support | ||
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General Guidance from Helpdesk Support/Support Engineer General Inquiry < 4hours Critical Business Impact < 1hour |
General Guidance from Support Engineer General Inquiry < 2hours Critical Business Impact < 30mins |
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General Guidance from Helpdesk Support | General Guidance from Helpdesk Support |
Initial Server Configuration
(requires CentOS Linux with Plesk) |
- | |
Initial Backup Configuration
(requires CentOS Linux with Plesk) |
- | |
Knowledge Base, Technical Tutorials, and Community
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System Status and Notifications
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Product and Features Support
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Product Documentation is available primarily through the LayerStack Help Center | Product Documentation is available primarily through the LayerStack Help Center |
API Support
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API Documentaion is available primarily through the LayerStack Help Centerand telephone support is not provided | API Documentaion is available primarily through the LayerStack Help Center and telephone support is not provided |
Architecture Support
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- | General Guidance |
Server Migration
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- | |
| Basic Security | ||
Server securing and hardening
(requires CentOS Linux with Plesk) |
- | |
Cloud Firewall configurations
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- | |
| Application / Installation | ||
Applications Installation
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- | - |
Applications Patch Management
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- | - |
Operating System Installation
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| Monitoring | ||
Bandwidth Usage Monitoring
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vCPU and RAM Usage Monitoring
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| Additional Plesk Support | ||
Operating System Patch Management
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- | |
Web Server Initial Setup
|
- | |
Database Server Configuration
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- | |
SSL Certificate Installation
|
- | |
Optimization for Web / Database server
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- | |
Free Plesk Migration Service
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- | |
Website Migration Service
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- | |
DNS Server Initial Setup
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- | |
Email Server Initial Setup
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- | |
File Server Initial Setup
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- | |
Outgoing Mail Support
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- | |
System Log / Mail Log Analysis
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- | |
