Cloud Servers Service Plans Upgrade

As part of our commitment to provide you with better and more efficient cloud services, we’re excited to announce an upgrade of our service plans. We understand that price-to-performance ratio is an important consideration when you’re choosing where to host your applications and workloads, so most of the plans have received a resource increase that comes with more disk space, with the larger standard plans getting a RAM and storage increase. These updates are available immediately in all of our datacenters. Here are the full details of the updated plans:

 

Plan RAM vCPU SSD Storage Monthly Price
Lite 1GB 1 30GB Starts at
HK$52/mo
L008 2GB 1 50GB >
60GB
Starts at
HK$78/mo
L108 4GB 2 100GB >
120GB
Starts at HK$138/mo
L208 8GB >
10GB
4 150GB >
180GB
Starts at HK$268/mo
L308 12GB >
16GB
6 200GB >
250GB
Starts at HK$328/mo
L408 16GB >
18GB
8 250GB >
300GB
Starts at HK$448/mo
L508 20GB >
24GB
12 350GB Starts at HK$648/mo

 

The pricing is applicable to new server launches. Existing servers (L-series service plan that launched on and before March 13, 2019) have to be rebuilt in order to get specification and plan adjustments due to deployment structure. Please aware that data and snapshot image will be lost after rebuild, so remember to run a backup before that.

 

We’d love to know what other cloud server types or sizes you’d find useful. Let us know at the feedback page.

 

Product Development Team

LayerStack

 

Update on the Feb 12th, 2019 Outage

On Feb 12, LayerStack’s cloud servers and control panel were unavailable in Hong Kong and Los Angeles data centers. We sincerely apologize for the outage on cloud servers. We have restored access to all accounts and have made changes so that the service will be more resilient in the future. We know that you depend on our services, and an outage like this is unacceptable. We would like to apologize and take full responsibility for the situation. We always strive to provide you with the best possible service and truly value your business. As part of that, we would also like to provide more detail about what happened.

The root cause of this incident
This incident was a result of a failure in allocating IP addresses to VM instances from the specified subnet by DHCP server under OpenStack Neutron. The failure caused our cloud servers to receive an RPC error and continuously try to configure the networking bridge. This resulted in a connection failure issues to cloud servers, with the effect that some customers were unable to access their cloud servers and unable to manage their cloud servers via LayerPanel.

How is the process to fix it
The development team has changed the system setting to handle the RPC bug, so that most of the services were fully stabilized within a few hours of the initial incident. However, some customers remained impacted for a longer period as we need to perform IP mapping manually and ensure those IP addresses can present on their cloud servers.

As noted above, the duration of the incident was primarily influenced by the DHCP server. While it should be a rare occurrence that this type of action would happen again, we are in the process of reconfiguring the Neutron setting between IP addresses and VM instance. We expect these improvements to be completed over the next few days.

Future Roadmap
We came up with a new idea of developing a new cloud orchestration ourselves since Q2 2018. The aim is to provide a more stable and fully under control environment that does not subject to Openstack. As such, we will also launch a new cloud control panel to support the new features provided by the new orchestration, which helps us to deliver a platform that you can depend on to run your mission-critical applications.

We wanted to share this information with you as soon as possible so that you can understand the nature of the outage and its impact. We are now fully through the backlog and have restored service so all customers should have normal access from all their cloud servers. In the coming days, we will continue to assess further safeguards against developer error. We want to apologize to everyone who was affected by the outage, and we appreciate the patience you have shown us as we worked through the issues.

LayerStack Launches High Memory Cloud Servers for Memory Intensive Workloads

High Memory is our third cloud servers offering and it’s a response to the need for higher RAM performance for memory-intensive workloads such as databases, memory caching, and rendering. See the chart below for specifics or visit our simple pricing page.

LayerStack High Memory Cloud Servers Pricing EN
LayerStack High Memory Cloud Servers Pricing

The new server types offer more memory resources than any other cloud server type that we currently offer, with up to 24:1 ratio of RAM to CPU, start at 24GB of memory and scale up to 96GB, and range from HK$315 to HK$1,678 per month.

LayerStack will always provide the best service suits you, and we hope you find these new plans useful:

Standard Cloud Servers

A balance of compute, memory, and network resources. Suitable for most general purpose workloads.

High Memory Cloud Servers [NEW]

Specifically designed for memory-intensive workloads such as databases, memory caching, and rendering.

High Storage Cloud Servers

Optimized SAS storage with standard CPU performance for running workloads with higher storage demands such as mail server, file server, archiving, etc.

LayerStack is helping thousands of customers consistently improving their cloud experience and continue to invest and innovate in the design of reliable and high performance cloud infrastructure. Are you ready to join us?

Thank you for visiting – LayerStack

LayerStack_Cloud_Expo

We are glad to announce that Cloud Expo Asia 2018 had come to an end. We are more than thankful that you visited our booth at Cloud Expo Asia 2018, held in Hong Kong Convention Exhibition Center.

We are excited to have quite a lot of visitors to our booth. It was a fine opportunity and our pleasure to present our latest products with you and we hope you truly enjoyed the experience with us.

If you have any inquiry about our exhibition and products, please do not hesitate to contact us.

Again, thank you for your visiting.

LayerStack

Invitation To The Cloud Expo Asia 2018

layerstack-cloud-expo-invitation-en

We are looking forward to welcoming you at our booth!

We cordially invite you to take a detailed look at our cloud products and discuss your needs and ideas with our experts. See you soon in HKCEC? We are looking forward to meeting you there!

Our presentation in Cloud Expo will focus on:

  • New: Restful API
  • New: User Permission Management
  • Cloud Servers
  • CloudNet

Your presence will do us great honor and we are happy for the opportunity to meet with you. Hope to see you there.

Sincerely,
LayerStacklayerstack-expo-invitation-coupon-en

LayerStack unveils CloudNet for self-resources management

LayerStack unveiled CloudNet to serve as an elastic cloud solution which enables self-resources management.

In early October, LayerStack launched CloudNet in both Hong Kong and Singapore data centers to meet a high demand on a mechanism for flexible resources management. Indeed, we succeeded in developing and deploying a more elastic cloud environment upon the clients’ request. Most of the CloudNet users can now scale up, scale down and scale out instances at any time based on their needs or tasks’ requirement.

Use cases

CloudNet provides a stable cloud environment for enterprises to improve efficiencies with resources management. Here are some examples from our existing clients:

Organizations

  • Allocate resources to multiple instances for different departments.
  • Operate different POS applications for different branches and different brands.
  • Set up two or more instances for load balancing web traffic over multiple instances.

System Integrators

  • Centralized management and simplifies operation for different clients.
  • Ideal environment for testing and development, especially for the short-term project.

Reseller

  • Easily duplicate instance with the same configuration, applications and workloads in minutes.
  • Easily create customized instances with different resources to address different client’s needs.

Web/ Application Developers

  • Immediately executing a program by creating a staging server for testing and development via private network.
  • Scale the database instance up and down easily for better extracting, transforming and loading (ETL) performance.

The standard service plan comes with 8 vCPU, 16GB RAM, 400GB SSD storage, 4 IP addresses and 50GB image storage at the price of US$75. You can also order some extra compute resources based on your needs.

Get started with LayerStack CloudNet today. For More details please visit https://www.layerstack.com/cloudnet

LayerStack expands its product category with high storage cloud

LayerStack-high-storage-cloud-servers

LayerStack expands its product set in Q4 of 2017 to support a great variety of IT purpose like data management and cloud storage. Regarding the customers’ demand on reliable cloud server with high storage, we are glad to introduce a new service – High Storage Cloud Servers to assist developers and enterprises to cope with storage-centric challenges. LayerStack’ s High Storage Cloud Servers leverages the storage for Customer Relationship Management applications, file sharing, backup, database, mail server, etc.

This storage intense service contains 500 GB, 750 GB or 1000 GB storage which cost only half of the standard plan. It is designed for enterprises or individuals who simply need a cost-effective high storage cloud solution with standard compute and network performance.

Use Cases

A variety of usages can benefit from our High Storage Cloud Servers:

Backup Server

This high storage capacity server is perfect to serve as a backup server to protect your critical assets including operating systems, applications, website data and database for recovery purpose.

Database Server

High storage cloud servers can be set up as a database server for storing space demanding files which are not frequently access at a lower cost.

File Sharing and collaboration applications

It is essential for a company to have file sharing systems and collaboration applications like Team Messaging Apps or Project Management Apps which enhance the efficiencies of the employees.

Customer Relationship Management (CRM) Server

This new launched cloud server also enables our customers to operate CRM application for storing and managing large amount of clients’ information at a lower price.

Mail Server

Building mail server could be the best solution for your business to handle and store plenty of business emails in/out every day. It also enables you to access the raw email files and check the mail server logs.

Archiving Server

Archiving business emails, conversations or messages for internal records which is traceable for compliance requirements.

Get started with LayerStack High Storage Cloud. For more details please visit https://www.layerstack.com/cloud-servers.

Hello world! A new cloud chapter has begun at LayerStack

LayerStack is an IaaS provider leveraging on hardware and networks to provide stable and high performance cloud to assist our clients to achieve their business objectives. Our cloud servers built on redundant platform powered by Openstack, has led us to the creation of multiple solutions for the cloud deployment. Also with a team of cloud experts, we monitor hardware and networks 24/7 to ensure low latency connectivity and stable performance.

Get Started in LayerStack Cloud, Sign up and deploy your first solution in under five minutes. For details please visit at https://www.layerstack.com/cloud-servers.