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Last Updated on 2019-08-29
Backups capture a copy from disk at a single point in time. Once you've enabled backups, they will be scheduled to occur weekly during a specific time window that automatically assigned by the system. We store backups in the same data center as the corresponding cloud server.
Enabling automatic backups for cloud server costs 15% of the basic service plan per month.
Backups are available for all cloud servers across all regions.
|Owner||Enable Backup Service, View Backups, Restore from Backup, Cancel Backup Service|
|Member||View Backups, Restore from Backup|
|Billing Member||View Backups, Restore from Backup|
|Billing Admin||Not Available|
Backups are taken once per week, and the first copy will be taken on the second day after the backup service is enabled. Each backup is retained for four weeks. Maximum 4 most recent backups are stored on separate and fault tolerant external data drives within the same data center. Older backups are rotated out after each scheduled interval.
You can only restore backups of the entire server, not individual files.
LayerStack backups are optimized for systems with low write activity. For systems with active database writes and other high I/O workloads, Acronis Backup at application-level may be more appropriate.
Backups are not encrypted at rest, but they are not externally accessible.
Backups are stored at LayerStack, they are not able to download or transfer to third-party drives. If there is such a demand, Acronis Backup service may be more appropriate.
Terminating a cloud server will completely delete all the backup copies, which we cannot revert even if you perform it by accident.
You will not have access to your data stored on Server Backup during a suspension or following termination.
You agree to keep a current and reliable copy of all your stored files. LayerStack has no obligation to help you recover files that you or your users may inadvertently delete or corrupt.